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SHIPPING POLICY

We will deliver your product within 10 working days of placing the order (sundays and other public holidays can't be working days ) .


REFUND, RETURN, REPLACEMENT, AND CANCELLATION POLICY

General Terms

  • - We do provide refunds, exchanges, or cancellations except as specifically stated below.
  • - An unboxing video is mandatory (from start to end) to claim any issue related to damage, missing items, or defects.
  • - All refunds, returns, replacements, or exchanges will attract a handling charge ( if it is a mistake from the customer/no unboxing video ) , as mentioned on the website or during checkout.
  • - Replacements and returns are accepted only within 1 day of receiving the product, subject to the conditions below.

Damaged or Defective Products

  • - If a product is damaged or defective upon delivery, customers can request a replacement.
  • - The unboxing video must clearly show the sealed package, seal cutting, and the product condition to validate any claim.
  • - Claims without a complete and continuous unboxing video (from seal cut to fully displaying the product) will not be accepted.

Size Replacement/Exchanges

  • - Before placing the order, every customer must carefully check the sizes and measurements mentioned on the product page. All sizes are provided in inches (or as specified).
  • - Sizes and measurements are clearly displayed on the website for each product, and customers are strongly advised to use a measuring tape to confirm their size before purchasing. All measurements are taken manually by hand, and minor variations may occur.
  • - We do not offer exchanges, refunds, or returns for size-related issues under any circumstances. Customers are responsible for selecting the correct size based on the information provided.

Offer /sale Products

  • - Products purchased during offers, discounts, or promotional sales are not eligible for refunds, exchanges, or returns; these are final sale items.
  • - All tags and brand details are clearly shown in the product images and descriptions; customers should review them before ordering. We have not yet started selling our own manufactured products, and all products are clearly represented as sourced items.

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  • HOW TO CHECK THE SIZES : Each and every sizes are mentioned inside the products , Each and every product contains different sizes ,
  1. Waist: Measure around the narrowest part of your waist, just above the belly button. The tape should be snug but not tight. This measurement is your true waist size.

  2. Rise: Measure the distance from the top of the waistband to the crotch seam by laying the jeans flat.

  3. Length (outseam): Lay the jeans flat and measure from the top of the pant to the bottom leg.

  4. Thigh: Measure across the thigh area about 1-2 inches below the crotch. Double this measurement to get the full thigh size.

  5. Leg Opening: Lay one leg flat and measure across the bottom hem, then double it for the full leg opening.


 

TRACKING.

Customers should follow these steps to track their product on blurgvillage.com:

  • Go to the blurgvillage.com website.

  • Click on the "Menu" icon (usually represented by three horizontal lines ( ?  ) on the top left or right corner of the homepage).

  • Select "My Account" from the menu options.

  • Choose "Orders" from your account dashboard.

  • Click "Track" next to the relevant order to see live updates and shipping status.

 


CONTACT INFORMATION

Email: support@blurgvillage.com Phone: +91 7012442109 Availability: Monday – Friday (9:00am – 6:00pm ) Address: Perinthalmanna, India