Checkout
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SHIPPING POLICY
We will deliver your product within 10 working days of placing the order (sundays and other public holidays can't be working days ) .
REFUND, RETURN, REPLACEMENT, AND CANCELLATION POLICY
General Terms
- - We do provide refunds, exchanges, or cancellations except as specifically stated below.
- - An unboxing video is mandatory (from start to end) to claim any issue related to damage, missing items, or defects.
- - All refunds, returns, replacements, or exchanges will attract a handling charge ( if it is a mistake from the customer/no unboxing video ) , as mentioned on the website or during checkout.
- - Replacements and returns are accepted only within 1 day of receiving the product, subject to the conditions below.
Damaged or Defective Products
- - If a product is damaged or defective upon delivery, customers can request a replacement.
- - The unboxing video must clearly show the sealed package, seal cutting, and the product condition to validate any claim.
- - Claims without a complete and continuous unboxing video (from seal cut to fully displaying the product) will not be accepted.
Size Replacement/Exchanges
- - Before placing the order, every customer must carefully check the sizes and measurements mentioned on the product page. All sizes are provided in inches (or as specified).
- - Sizes and measurements are clearly displayed on the website for each product, and customers are strongly advised to use a measuring tape to confirm their size before purchasing. All measurements are taken manually by hand, and minor variations may occur.
- - We do not offer exchanges, refunds, or returns for size-related issues under any circumstances. Customers are responsible for selecting the correct size based on the information provided.
Offer /sale Products
- - Products purchased during offers, discounts, or promotional sales are not eligible for refunds, exchanges, or returns; these are final sale items.
- - All tags and brand details are clearly shown in the product images and descriptions; customers should review them before ordering. We have not yet started selling our own manufactured products, and all products are clearly represented as sourced items.
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- HOW TO CHECK THE SIZES : Each and every sizes are mentioned inside the products , Each and every product contains different sizes ,
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Waist: Measure around the narrowest part of your waist, just above the belly button. The tape should be snug but not tight. This measurement is your true waist size.
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Rise: Measure the distance from the top of the waistband to the crotch seam by laying the jeans flat.
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Length (outseam): Lay the jeans flat and measure from the top of the pant to the bottom leg.
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Thigh: Measure across the thigh area about 1-2 inches below the crotch. Double this measurement to get the full thigh size.
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Leg Opening: Lay one leg flat and measure across the bottom hem, then double it for the full leg opening.
TRACKING.
Customers should follow these steps to track their product on blurgvillage.com:
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Go to the blurgvillage.com website.
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Click on the "Menu" icon (usually represented by three horizontal lines ( ? ) on the top left or right corner of the homepage).
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Select "My Account" from the menu options.
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Choose "Orders" from your account dashboard.
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Click "Track" next to the relevant order to see live updates and shipping status.
CONTACT INFORMATION
Email: support@blurgvillage.com Phone: +91 7012442109 Availability: Monday – Friday (9:00am – 6:00pm ) Address: Perinthalmanna, India